10% Off if it’s on
back order!!
At HLF, we aim to provide a seamless
shopping experience. Sometimes, popular items may be temporarily out of stock,
but don’t worry.
1st as a Thank you we will
give you an extra 10% off the price you have paid even if its already
discounted.
we’ve got you covered! Here’s everything
you need to know about our backorder process.
What is a Backorder?
When an item you love is temporarily
unavailable, you can still place an order for it. This is called a backorder.
We’ll hold your place in line and ship the item as soon as it’s back in stock.
How Backorders Work?
Placing a Backorder
If an item is on backorder, you can still
add it to your cart and proceed to checkout.
Payment for Backorders
Payment is collected at the time of your
order, securing your spot in line.
If you’re ordering multiple items, in-stock
items will ship first, and the backordered items will ship separately once
available.
Shipping Backorders
We work hard to get backordered items to
you as quickly as possible.
Once the item is restocked, we’ll ship it
out immediately. You’ll receive a shipping confirmation with tracking details.
Combining Shipments
To minimize shipping costs and reduce
environmental impact, we’ll combine multiple items into the least number of
packages whenever possible.
Managing Your Backorder
Estimated Restock Times: We do our best to provide accurate restock dates, but please
note that these are estimates and subject to change.
Order Updates: We’ll keep you updated via email with any changes to your
backorder status. You can also check your order status anytime by logging into
your account.
Modifying or Canceling a Backorder
Need to make changes? Contact us at sales@hayatiluxe.com
If your plans change, you can cancel your
backorder any time before it ships for a full refund.
Why Choose Backordering?
Secure Your Items: Don’t miss out on popular items—backordering lets you secure
your favorites without waiting for a restock.
Hassle-Free: We’ll
keep you informed every step of the way, so you know exactly when to expect
your items.